SOLUTIONS

OSS Performance Dashboards

FIOREL Systems can help you:

• Define the data you need to manage your Operations, i.e. your performance dashboards, with the levels of granularity appropriate to your Operations hierarchy.
• Design a multi-tiered Information Model that defines the source, type, format, and content of the data, and the correlation rules that convert the data into valuable and usable information.
• Engage your vendors to enable the required data to be extracted and participate in the creation of the Information Model.
• Train your staff to interpret the information in the dashboards for the purpose of developing Trouble Ticketing procedures, taking pre-emptive action to avoid Service Level Agreement violations, identify potential revenue opportunities from individual subscriber usage patterns, and more….
• Determine how performance data can be used to offer assured multi-level services to your subscribers and improve your profit margins.
• Manage the implementation of the Information Model and performance dashboards.